Returns & Refunds
We strive to ensure every order reaches you in perfect condition.
Return Eligibility
- The return request is submitted within 7 days of delivery.
- The product is in its original condition.
- The product seal has not been opened (except for damaged or defective items).
- All accessories, manuals, warranty cards, and original packaging are included.
Non-Returnable Situations
- Return request is submitted after 7 days of delivery.
- Product has been damaged due to misuse.
How to Record Your Unboxing Video
Three steps. One continuous video. No cuts, no pauses.
1
Step 1: Open the package
Start recording before you touch anything. Show the sealed outer packaging, then open it on camera.
2
Step 2: Show everything
Remove every item from the box and show it clearly on camera: product, accessories, cables, manual.
3
Step 3: Plug in and power on
Plug the product in and turn it on while still recording. Show that it works — or show the fault if there is one.
Note:
One continuous video. No cuts. No pausing. From sealed box to powered on.
Without it we cannot process any damage or fault claim. Keep the original packaging, accessories, cables and manual.
